Looks real. Still needs a check.

The document looks realThat's the problem

Citadel checks customer files for generated or AI-edited fakes. One scan returns allow, review, or block.

See it on your files
0%
higher default on altered files
0%
rise in digital forgery
0%
of document fraud is digital
0%
of property claims are fraudulent
The rest of the story

01The problem

One was altered by AI. Can you tell?

One was altered by AI. Pick the fake.

Tap a document

Changes you can't see

Instructions you're not meant to read

02Where it hits you

Catch it before the money moves.

A stack of mortgage income documents with one figure flagged during underwriting review.

Caught before you fund

Mortgage

It passed review. That's how it becomes a buyback.

  • Paystubs
  • W-2s
  • Statements
See mortgage
An insurance packet with an application, a photo, and an invoice, one file flagged before bind or payout.

Caught before bind or payout

Insurance

The file they sent can be faked.

  • Appraisals
  • Photos
  • Estimates
See insurance

03Where it sits

In front of the systems you already run.

Placement

Customer file

Paystub, W-2, bank statement, damage photo, estimate

Citadel

Scans for edits, bad math, and hidden prompts

ALLOWREVIEWBLOCK

Verdict plus the evidence packet, before funding or payout

Loan origination

Underwriting and funding

Income verification

Source checks for income, employment, assets

Claims platform

First notice of loss, adjusters, and payout

Origination, underwriting, and claims stay. Citadel sits in front of them and scans the file first.

04The stakes

The fake is a document. The loss is a buyback, or a claim you already paid.

Year-over-year rise in digital document forgery
244%

Entrust, 2025

higher default on loans with an altered document
~18%

Ocrolus

repurchase defect is still income
#1

Freddie Mac, 2025

of property claims are fraudulent
~10%

Deloitte, 2025

Sources: Entrust Identity Fraud Report 2025 · Ocrolus file-tampering analysis · Freddie Mac repurchase trends 2025 · Deloitte Center for Financial Services 2025.

Why the eye can't catch it anymore

05How it works

One scan. A verdict, and the evidence.

01Receive

Any document, photo, or page of text. One scan before your workflow acts.

02Verify
  • Document math
  • Pixel & layout tampering
  • Cross-document consistency
  • Hidden instructions

Citadel inspects the pixels, the layout, and the text.

03Route
ALLOWclears straight through
REVIEWrouted to a reviewer
BLOCKstopped with the evidence

A verdict you can keep, before funding or payout.

Documents · Images · The text we read

What you get back

File

Earnings statement · paystub.pdf

BLOCKrisk 94 / 100

What the file claimed

Employer
Northgate Logistics LLC
Pay period
Mar 1 – Mar 15, 2026
Gross this period
$4,016.00
YTD earnings (claimed)
$84,200.00

What Citadel found

  • YTD $84,200 does not reconcile with period gross across the year
  • File was edited after it was created
  • Hidden instruction found inside the file

Funding stopped. This packet stays with the file so underwriting can defend the call.

Evidence packet
See everything one scan covers

On your files

See what your intake is already missing.

Bring a sample from live intake. We'll walk the edits and fakes your reviewers and automation miss, before they reach a decision.

See it on your filesHow a team starts